eGovernance Portfolio

Persistent’s eGovernance Portfolio helps governments and agencies deliver services and interact with constituents electronically. eGovernance Portfolio was created as part of the TAP (Technology Adoption Program) between Microsoft Azure and Persistent Systems.

eGovernance Portfolio Features

• Multi-tenancy
• Layered architecture - easy to introduce new eGovernance modules
• Common framework – creates a layer to abstract all Azure specific implementation
• Tenant Provisioning System - makes use of the Azure service management APIs that helps easy provisioning and management of the deployed services

Challenges / Requirements	Solution	Benefits
Migration of traditional on-premise eGovernance applications in ASP.NET to cloud platform: Grievance Redressal System (G2C) Roads and Infrastructure (G2C) Development of additional eGovernance applications in the cloud Birth and Death  Certificate (G2C) Election Office (G2G) Reduce maintenance overhead without sacrificing scalability and availability High Turnaround response time and significantly low efficiency of workforce	Designed and developed a SaaS based multi-tenant solution on Windows Azure  Implemented modules to Capture metering and pricing information of individual tenants Track audit trails and sends alerts Appropriate access roles and authentication using ACS authentication Deployment of each tenant on separate Virtual Machine instances on the Azure cloud and this automatically isolates one tenant from the other Visual feedback using dashboards Reporting features	Moved infrastructure spend from CAPEX to OPEX Easy interaction for citizens, NGOs and businesses over a web based interface Reduced administrative and operation costs for govt. bodies because of cloud deployment High scalability and availability Quick provisioning and management of tenants across India with a unique Tenant Provisioning System Reduced time to market