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Telecom
The telecommunications business unit is one of the fastest growing verticals at Persistent, generating 25% of Persistent’s revenue. Persistent offers software solutions to telecom product development companies and carriers across both wireless and wireline industries. Our team is equipped with in-depth knowledge and expertise of existing and emerging telecom technologies and business practices. Persistent engineers are cited for their contribution and dedication towards new technologies, product and service ideas, features and functions, and have been named as co-inventors of customer patents. These factors give our clients a significant Time-To-market advantage, while lowering development costs. All this has enabled us to acquire in-depth knowledge in the telecom domain. That combined with our strengths in the Business Intelligence (BI) space creates an attractive proposal for any company looking to deploy a BI solution in the telecom domain. Having deployed various Business Intelligence, CRM analytics and data-quality solutions, our exhaustive experience in the telecom domain is recognized as our key differentiator.
One of the key engagements we performed in this domain has been for a multi billion-dollar company where we were engaged in the areas of life sciences, communications, electronics and semi conductor products. The challenge involved was to manage a large volume of data collected from the network switches in the form of Call Detail Records (CDRs), perform various operations on them and load the information in an Oracle database for processing by clients’ tools or other applications. Persistent developed the complete solution - extracting data from switches, developing ETL tool for generating CDR data through cleansing, translation, enrichment, correlation, etc., generating the data warehouse, reporting using Crystal Reports and developing application modules for billing and fraud analysis. Our solution enables the telecom operators to measure, record and judge inter-carrier traffic that helps service providers to negotiate profitable and accurate interconnect agreements. Our client has been able to save millions of dollars for their customers using this solution.
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About Persistent
