Established software vendors are always looking to reduce the cost of their software life-cycle management and version releases. One of the major problems faced while doing so is that of keeping the not so critical products alive. Products that are approaching or may even have reached the end-of-life phase can drain away the resources, which may be otherwise used for new core development work. Persistent is aware of the need to keep such products alive, and at the same time ensure that core activities are not affected. The major challenges faced by customers for products nearing the end are:

1. Consistently declining revenues from the product(s)
2. Support and Maintenance Cost overruns
3. Reduced focus on Business Innovation – key resources may be locked up
4. Infrastructure usage sub optimal.

Persistent provides complete Support and Maintenance solutions for products nearing the End-of-Life (EoL) stage. From the initial Knowledge Transfer stage to feature enhancements, to managing global customer support, Persistent has fine tuned its suite of EoL services to provide a one stop solution to all your requirements.



Program Goals

1. Product profitability
2. Product rejuvenation
3. Company retains ownership and IP
4. Internal staff focused on innovation
5. Revenue generation
6. Service cost reduction