Analytics

Today, the telecommunication industry is no longer technology-centric but revolves more around customer relationship. Customer satisfaction and marketing intelligence coupled with innovative promotional schemes and advanced technology are the key business drivers.

As a result, there is a great need for Telecommunication vendors to focus on analyzing their customers’ needs and tailoring all business processes in their value chain to effectively meet their customers’ unique requirements and increasing demands.

Persistent Offerings

• Information extraction from complex data structures, like CDRs, Billing and Routing Policies for making informed business decisions
• SLA management, KPI-KQI solutions for service assurance and QoS
• Custom data integration connectors to access data from assorted data sources such as Billing systems, CRM systems
• Addition of traceability to analytics results for churn management, fraud management, network capacity planning, subscriber usage pattern, discovery and many more
• Data warehousing designs tuned for performance – to handle complex, resource intensive analysis
• Algorithms for quality control, subscriber behavior pattern discovery and predictive analysis
• Subscriber data analytics, target advertising, subscriber profiling, location aware applications
• Specialized visualization techniques for analysis of data from varied data sources